God Bless the

Had a reminder through yesterday for an appointment at the Metabolic clinic in the National Hospital for Neurology and Neurosurgery, very efficient I thought, noticing the time and date to be a little beyond my means, I decided to phone and alter it. I rang at 8.30 am today and the phone rang and rang, well guess they’re not open till 9am so I rang back at 9.15am, Bingo! 2 rings and a very polite lady answers the phone and wishes me a good morning, I asked if I have the wrong number but no, I don’t. My confidence began to grow as I cheerfully accepted her greeting and went about supplying the necessary alphanumeric identification requirements, all that I needed to do was book the appointment at a more convenient time about 2 weeks into the future, but the earliest appointment date was the 1st of bloody September, that’s almost 5 months! I booked this appointment initially 6 months ago as it is… Anyway I had no choice but to accept and promise to ring inbetween to see if any cancellations may bring the date closer. No wonder they have time to answer the phones quickly if they only see two patients a week!

Add comment April 10th, 2008