Tiscali – Don’t Go There.
September 22nd, 2008
After yet another dissapointing telephone coversation with one of the Tiscali numpties, I’m told they can’t enter my bank details onto their system due to some kind of technical glitch, could I ring back the following day, after I had been on the phone to them for god knows how long. This isn’t the first failed attempt at getting them to bill me, it’s been going on now for 2 years!!! I also originally signed up for unlimited downloads and a while back I was sent a letter saying I was regarded as a “Heavy User” and could I not use the internet at peak times unless only for general browsing??? So after a month or so I receive another letter saying my bandwidth had been restricted at these times as I’d ignored their previous request. After receiving red letters from them about payments they were supposed to be taking from my bank and trying again and again to sort out a payment arrangement only to finally have my sevice suspended, I decided enough is enough, so I politely asked them for my MAC code and signed up with 02.
Entry Filed under: Technical
5 Comments Add your own
1. Tracey | September 22nd, 2008 at 6:45 pm
Good stuff so you gonna be back online soon then 😉
2. Chain | September 22nd, 2008 at 8:34 pm
Yey! Welcome to the O2 club 🙂
I should not worry too much about the billing issue just wait until the debt collection agency come knocking and ask them to produce all the bills and explain why the money wasn’t taken.
Explain to them if they wish to proceed to court you will lodge a counter claim for time off and stress caused by them not having an operating billing system.
Guess who Bulldog/Pipex are owned by.. yep Tiscali and Guess who is chasing me for 27 quid (plus another 25 admin fees) even after they were ordered to pay me 400 and explain what has happened with my account.. Lol.. Sadly I can’t migrate as I’m LLU but as soon as its sorted out (if ever) I’m off to someone else too with that line.
So when you back online?
3. Lemmy | September 24th, 2008 at 11:13 am
My O2 ADSL will be activated on Monday 29th September, I already have the wireless router and bits and peices, although I will most probably reflash my DG834GT as checking the forums it seems the thompson router they supply has issues.
4. Tracey | September 24th, 2008 at 11:44 am
Wicked 🙂
5. Chain | September 24th, 2008 at 4:54 pm
Yes check out the DG Team firmware once online its much better than the Thompson router (I have no idea why they give you this piece of cack, but there you are).
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